How do I email ID Cards from Jenesis?

by | Feb 24, 2016

To email an ID card from Jenesis Step 1:  Open the clients profile and go to the appropriate policy Step 2:  Click Drivers Step 3:  Choose Print and Click on ID Cards Step 4:  Select Save to Images Step 5:  Choose a Category (You can add categories by double clicking...

How do I change the scanner I use for Jenesis?

by | Feb 3, 2016

There will be a time in your agency where you have to change scanners.  It could be because you just like the most updated technology or it could be that the equipment fails and you are forced.  Either way you will need to update Jenesis to use the new equipment.  Let...

What kind of scanner can I use?

by | Nov 18, 2014

Any model will do really. Brother and Lexmark are both ones we use in our offices and highly recommend. Make sure that the scanner you choose is Twain Driver compatible.  Like with anything, the more you spend on it the better it usually performs.